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STANDARD TERMS AND CONDITIONS OF SALE


By placing an order with Drape Canvass, you agree to the following terms and conditions. Please read them carefully before purchasing.

1. Product Disclaimer

  • Each saree is hand-painted, making it one-of-a-kind. Minor variations in design, color, or brushstroke are not defects but a part of the artwork’s uniqueness.
  • Colors may slightly vary due to photography lighting or screen display settings.

2. Order & Payment

  • All orders must be prepaid. We do not offer COD (Cash on Delivery) at this time.
  • Once an order is placed and confirmed, cancellation is not allowed.
  • Custom orders (if available) must be discussed and approved before placing an order.

3. Shipping & Delivery

  • We offer worldwide shipping via reliable courier services.
  • Delivery time varies depending on your location but typically takes 5–15 business days after dispatch.
  • We are not liable for delays caused by courier services, customs clearance, or natural disruptions.

4. Returns & Exchanges

  • As every piece is hand-painted and made with care, we do not accept returns, refunds, or exchanges.
  • Please read product descriptions carefully and reach out for any clarifications before placing an order.

5. Damage During Transit

  • In case the product arrives damaged:
    • Please inform us within 24 hours of delivery with unboxing video and photographs.
    • Without a video, we will not be able to process a complaint.
    • If verified, we may offer a replacement or compensation at our discretion.

6. Care Instructions

  • Dry clean only.
  • Avoid direct contact with perfumes, water, or rough surfaces to preserve the hand painting.
  • Store in a cool, dry place away from direct sunlight.

7. Intellectual Property

  • All designs, photos, and branding are the property of Drape Canvass.
  • Copying or replicating any designs is strictly prohibited.

8. Privacy Policy

  • Customer information will be used only for order fulfillment and communication. We do not share your details with third parties.

9. Contact

For any questions or support:

📧 Email: drapecanvass@gmail.com

📞 WhatsApp: +918957776522

📍 Instagram: @drapecanvass